Guides and runbooks

Everything a new customer needs to register, secure, and orient themselves inside SMKCloud—sign-up, 2FA, service selection, and API basics.

Explains how pay-as-you-go billing works, how overages are calculated, invoice timing, and the best way to open an effective support ticket or escalate issues.

Guides on creating, accessing, licensing, and troubleshooting your virtual machines or bare-metal servers—from first boot to advanced console recovery.

Instructions for enabling metrics, building Grafana dashboards, setting alerts, and leveraging the REST API for infrastructure as code.

Articles covering IP management, firewall/security-group rules, reverse DNS, private VLANs, and dedicated Cloud Connect links to external clouds.

Hardening checklists, compliance notes, and data-residency topics to help you maintain a secure, standards-aligned cloud environment.